1.- What is the information you need to request a MONETARIA card, whether you do it online or directly with one of our agencies? R/ Person’s Full Name , Address and Local Identification Number 2.- How long would it take for a new cardholder to get a MONETARIA card after it is ordered ? R/ Person’s Full Name, Address and Local Identification Number 3.- Where do you pick up Monetaria Card ? R/ FINCIMEX’S Branches 4.- How to know the right amount in USD that should be sent to Monetaria in order to credit specific amount in a MONETARIA CARD R/ Please contact our offices: 1-866-397-9696 – North América (Free of cost) 1 (514) 397-9696 – Rest of the World e-mail: info@monetaria.com 5.- How to know the status of a fund transfer you have done ? R/ If you registered an email address in your personal profile as a “sender”, you will receive automatic emails every time a transfer has been processed and when it is credit into MONETARIA card. You could also go to www.monetaria.com, login with your user name and check the status of all your transactions.